1Every interaction with our company will be respectful and helpful. Responses from the office will occur within 24 hours of initial contact.

2Work performed adheres to strict company policy for quality. We use sound industry practices to complete tasks safely and efficiently. We never trade speed for quality.

3Specific requests for your project will honored to the best of our ability. Preferences during the job can be shared and handled directly through the foreman.

4Your site will be serviced by clean, organized and well-maintained trucks and trailers.

5Intentional steps are taken to prevent the project area from encroaching to other parts of your property. Tarps are placed under trucks when they drive onto driveways.

6If any damage occurs during the project, you will be promptly informed. Any damage will be repaired by a professional as quickly as possible.

7The foreman of the crew will walk through the project at the beginning of the first day and there will be a final walk-through, to ensure you are satisfied with the result.

8The crew will park all trucks, trailer and equipment in a place that is convenient for you. Our services will not interrupt your daily activities.

9In most cases, trash will be removed from your site each day. If trash must be left overnight, it will be collected into one area to ensure the site is neat.